Recent Storm Damage Posts

SERVPRO of Southeast El Paso/Butterfield outlines the steps to mitigate storm damage.

11/30/2022 (Permalink)

Hurricanes and storms come with various extreme weather phenomena like high winds, storm surges, waterborne debris, Tornadoes, and more. Except for tornadoes, it is possible to design a structure to withstand the extreme conditions associated with storms and hurricanes.

Hurricane and storm mitigation can help safeguard your family and keep them from wreaking havoc on your home.

The professionals at SERVPRO of Southeast El Paso/Butterfield, a leading water damage repair company in the El Paso area, have put together this guide to help homeowners mitigate the impact of storms and hurricanes.

Hurricane and Storm Preparedness Plan

When a hurricane is approaching an area, you usually have some time to take precautionary measures before the storm arrives. 

Here are some steps you can take to mitigate storms and hurricanes:

  • Protect Your Doors and windows

Cover all exposed windows and glass surfaces with storm shutters, such as glass doors and skylights. You can find several types of shutters at your local construction supply stores or make your own shutters out of plywood.

Severe winds can also damage garage doors and double-entry doors. Consider installing reinforcing girts and strengthening the wheel tracks to improve the safety of your garage. You can also fortify double-entry doors by using sliding bolts, heavy-duty deadbolts, or longer hinge attachments on the door and frame.

  • Follow The Guidelines For Cutting Down Trees

During strong winds, trees can fall and damage structures like power lines. Therefore, large trees and bushes should be pruned to prevent such occurrences. If a power outage occurs, maintain a safe distance, avoid stepping or jumping over the power lines, and avoid touching anything in direct contact with the downed power line.

  • Protect wall hangings and outdoor items

Ensure your wall decorations are secure. Bring in any art hung outside and elevate it off the floor.

All outdoor patio furniture, bikes, potted plants, and toys should also be brought inside. Secure any outdoor sculpture with a blanket or burlap and fasten it with rope if required.

  • Keep Critical Documents In A Safe Place

Important documents like birth certificates, legal papers, financial papers, marriage licenses, insurance policy documents, and valuables like jewelry, should all be kept safely in a deposit box or bolted safe in your closet.

  • Reinforce Your Roof

Some roof types are more prone to storm damage than others. A roofing professional can advise you on whether or not adding reinforcement bracing is a wise idea. You can also have hurricane straps installed on your roof.

  • Make Sure Your Yard Is Clean

Remove anything that can blow around and cause damage to your home during a storm. Bike racks, yard furniture, gardening equipment, roof shingles, grills, propane tanks, and construction materials should be moved inside or under cover. In high-wind situations, these items can be picked up and smashed into your home.

  • Gather supplies

You may require food and other supplies to keep your and your family healthy and safe during and after a hurricane. It’s essential to be prepared and stock up on anything you may require right now. Ensure you have food, medical supplies, a flashlight, and others.

  • Double-check your insurance coverage

Most basic homeowners' insurance covers hurricane and storm damage. However, it's a good idea to double-check. If your home is insured, keep a list of your most essential properties or videotape your home to visually capture your belongings to aid in the claims process.

Get Professional Hurricane and Storm Damage Services

While there’s a lot you can do to mitigate storm and hurricane damage, your home can still suffer some level of damage. What you do when this happens can help limit the level of damage you experience.

SERVPRO of Southeast El Paso/Butterfield is a leading hurricane and storm mitigation and restoration company in Metairie. They have years of experience helping homeowners prepare for hurricanes to prevent damage and providing storm damage restoration services for those affected.

They’ll help you clean your home or office to get things back to normal as quickly as possible. Their team of technicians is highly experienced and available 24/7 for emergencies.

How long does it take to dry out a flooded house?

10/22/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield outlines how long it takes to dry a flooded property.

A flooded home or business can be devastating to deal with. The water can affect your property and belongings, making everything untidy and unsafe.

If your property is flooded, you want it taken care of quickly, so you can return to your life. As a property owner, you obviously want to know how quickly the restoration process can be completed, so you can move back in. 

SERVPRO® of Southeast El Paso/Butterfield is a full-service flood restoration services company in East El Paso, TX. They've outlined 4 vital factors that impact the timeframe of drying a flooded property. 

1. The drying method

The drying method used for the restoration can make a huge difference in how quickly you get back to your property. 

There are several options to dry your property after a flood, including the following:

Air drying: this involves drying a property by simply opening the windows and doors to allow air circulation. Air drying is, however, mostly effective in hot weather. It also takes longer to dry up a property compared to other options. 

Powerful Fans: you can set up high-powered fans to dry up your flooded property. These fans will quickly dry the surrounding space, much like an automatic hand dryer in a public washroom. It's the method most flood restoration services use to complete the task. 

Powerful Vacuum cleaner: A powerful vacuum cleaner will work if the affected area is carpeted or contains a lot of furniture. Vaccine cleaners can effectively remove water from carpets, fabrics, and clothing.  

Dehumidifiers: A dehumidifier can make your home dryer, even if it won't necessarily speed up the drying process. Water is less likely to soak into your property when there is less moisture in the air, resulting in faster drying.

Most reputable flood restoration services combine all of these tools in their work; which will result in a faster and more effective outcome.

2. The size of the flood

How big is the flood? Is the whole property flooded, or did it just affect specific parts? The size of the flooded area can determine how long it takes to dry it. For example, if only a few rooms were affected by the flood, it would take only a few hours to have them cleaned and dried up. However, if the water affected the whole building, it can take the whole day or more.

3. The time before restoration

How long was the water left unattended? The longer a flooded property is left unattended, the more damage will likely happen. The water will permeate fabrics, wood, drywall, and other materials, making it more difficult to dry up.

4. The source of the flood 

A flooded property can result from a pipe burst, heavy rainfall, sewage backup, etc. A flood caused by a pipe burst will be quicker to dry up and restore as the water is clean. However, a sewage backup will take longer to dry up. Since the water is contaminated, it will require more extensive cleaning after removing the standing water before drying.

Get professional flood restoration services in East El Paso, TX

The most important thing when dealing with a flooded property is to act fast. Call a flood damage restoration services company like SERVPRO of Southeast El Paso/Butterfield for help.

SERVPRO of Southeast El Paso/Butterfield is a licensed and certified disaster restoration company with a team of experienced and IICRC-certified technicians. They know the ins and outs of getting a flooded property back to its preloss state and can help restore your home or business.

The company will come to your place with water extraction and drying equipment to make the job faster and more efficient.

Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to request their services.

Water damage experts explain how you can choose the ideal flood restoration company for you

9/16/2022 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield explains what you should inquire about when selecting the best flood damage restoration company.

Flood damage from burst pipes, overflowing toilets, roof leaks, mold, storm damage, and others can disrupt your life and leave you confused when it happens. However, when this happens, you need to act immediately and call a professional water restoration company for help.

There are several flood damage restoration services available. However, not all of them are of the same caliber, consistency, and validity.

The experts at SERVPRO® of Southeast El Paso/Butterfield, a full-service water restoration company in El Dorado East El Paso, TX, have outlined the following questions to answer when choosing the ideal water restoration company for your home or business.

1. Are their employees trained and licensed?

You want to work with a restoration company with experienced and trained experts. Water damage restoration is a technical task, and working with people who have done it successfully several times before ensures you get the same exceptional result.

The ideal water technician should also be licensed. Water technicians undergo several tests and trainings before being licensed. So, working with a licensed and certified company gives you the peace of mind that the person knows what they are doing. 

2. Do they have insurance and bonds?

Most flood damage restoration companies will have various liability insurance covering their work, including business insurance, workers' compensation, property insurers, flood insurance for structures, and other high value properties like cars that are insured.

All of these ensure you are protected if anything goes wrong during the job, like an equipment failure.

3. Do they have modern water damage restoration tools and processes? 

Like any other industry, the technology and procedures that flood damage restoration companies might use are constantly changing.

It is in your best interest to avail the services of restoration businesses that use the most up-to-date, tried-and-true remediation processes since they will be able to restore and save your property the fastest and most successfully.

Similarly, companies that employ the most recent technology will be able to provide the most comprehensive services. This reduces the amount of time it takes to get back to your home or business after water damage. 

4. Can they present a thorough plan for damage repair?

Getting your house back in good, safe form after a water emergency necessitates having a well-thought-out plan of action for all repairs and future issues like mold growth.

A reliable and knowledgeable water damage restoration company will also provide you with a thorough, accurate assessment of the damage to your property, a list of the repairs that must be made, and an estimate of the cost so you can decide how to proceed.

5. Do they offer supplemental services?

Top water damage restoration companies frequently provide extra services in addition to conventional cleanup and restoration. The water damage company you choose should offer services like mold removal, fire damage repair, and property board up and rebuild, amongst others. Otherwise, you may need to hire another expert to handle those, which will cost you more.

6. Can they help with your insurance claim?

Ideally, you will have insurance coverage that will cover flood damage. Even with a strong case, navigating the claims process may be challenging and time-consuming, especially if it's your first time.

Most top flood restoration services have been working with the insurance industry for some time and can help you through the initial steps of the claims process or even speed up the processing of your claim.

Professional water damage restoration in El Dorado, East El Paso, TX

SERVPRO of Southeast El Paso/Butterfield is the company you want to work with when faced with a flood damage situation. They have a team of experienced and certified technicians to provide the exceptional damage restoration services you need. They also have state-of-the-art tools and will work around the clock to get rid of all signs of the flood and restore your home. 

SERVPRO of Southeast El Paso/Butterfield is insured and bonded. They can also help you with your insurance claim to make the restoration issue-free.

Do you need expert flood restoration services? Contact SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to get a free quote.

Storm Damage Resources

9/7/2022 (Permalink)

We have all dealt with storm damage in the past, and since we live in an area affected by hurricanes, we will probably deal with them again in the future.  We all know what to do in order to prepare for a hurricane, but what do we do after the storm has passed?  It is just as important to have a post-storm plan, as one before.

Here are a few things to do immediately after the storm has passed and it is safe to do so.

  1. Before you clean up, take pictures and videos of all of the damage, inside and out.
  2. Start removing anything that is wet or holding water, followed by debris from your home.
  3. Have your insurance policy and contact information ready to go so that you can contact them right away.  
  4. Start making any repairs that you can in order to stop future damage.

Remember that if a storm does damage to your property, it probably did t many others as well.  Get in touch with your insurance company as quickly as possible to get the claim started.    We all remember events in the past where it took weeks to get someone out to look at the damage.  Having a plan for after the storm can help keep you on track to getting back to normal as quickly as possible.  The team at SERVPRO is always here to help with any of your storm damage needs.

What Are the Long-Term Effects of Storm Damage?

8/31/2022 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield explains how storm damages can affect your home. 

If left unchecked, storm damage can lead to massive losses that will cost you a lot of money.

Water is termed "the universal solvent" as it dissolves more compounds than any other liquid. If water enters your home due to storm damage, it can destroy significant structural components in your house and leave behind some damaging effects.

The storm damage restoration professionals at SERVPRO of Southeast El Paso/Butterfield have outlined the following possible long-term effects of storm damage to your home.

1. Roof Damage

Many property owners choose asphalt shingles for their roofing system as it is one of the most widely used roofing materials. Asphalt shingles are typically installed and kept in place by qualified contractors using nails.

However, your shingles may come off over time as a result of a strong storm, particularly on older roofs. Without the shingles, the roof insulation or sheathing is now exposed, putting your healthy shingles at risk of water leaks in the long run.

Both brown ring-like spots and discoloration can be signs that a storm may have damaged your roof.

If possible, safely tarp that part of your roof to prevent further damage from another storm.

2. Water Damage

If water gets into your home during a storm, the first things you might worry about are your valuable belongings. As you may already know, even a little water can damage furniture and other possessions.

Some homeowners occasionally dry out these items themselves and then move on from the incident. But if not properly dried, the hidden moisture can lead to serious problems down the line for your property structure and belongings.

It's essential to hire a professional storm damage restoration company to clean your home with specialized equipment and eliminate all moisture.

3. Cracked or dented siding

Storm damage can lead to siding damages. Storms and strong winds carry debris that strikes the exterior of your property when it hits.

Over time, the siding begins to weaken and ends up being damaged, leading to leaks through your walls. Ensure to upgrade your siding occasionally to safeguard your home.

4. Moist Interior Walls

Contractors often use waterproof material during building to create a partition between the outer and interior walls.

The barrier prevents water damage to the interior walls. However, over time, storms and strong winds could expose the roof or the sidings to leaks, resulting in wet inside walls.

5. Mold development 

There is a high probability that mold spores are developing in your storm-damaged home, even if you can't see it right now.

Many people believe that they have sufficiently cleaned their homes to prevent mold from becoming an issue, but mold spores can form in cracks and crevices, underneath the flooring, behind walls, and in other unexpected places. Working with a storm damage mitigation professional is advisable to get rid of the mold in your property.

Get Professional Storm Damage Services in El Dorado West El Paso, TX

SERVPRO of Southeast El Paso/Butterfield is the name you can trust when it comes to storm damages in El Dorado West El Paso, TX. They have a team of trained and qualified professionals available to provide storm damage restoration services and other disaster mitigation services to prevent damage to your property.

They will come to your place with specialized equipment to find any moisture, dry, clean, and dehumidify your space to make it habitable.

The SERVPRO of Southeast El Paso/Butterfield team can also handle mold development, roof leaks, and other disaster mitigation.

Are you ready to get started? Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to get a free quote.

Preparing for El Paso storm season

8/2/2022 (Permalink)

Storms are a common thing, no matter where we live. Sometimes they pass us right by, other times they leave a path of destruction in their wake. There are multiple classifications for thunderstorms, but the ones that we worry the most about are the ones that are considered “Severe”. We have all heard our local weather person tell us that there is a chance of “severe thunderstorms in our area”, but what does that mean? The National Weather Service considers any thunderstorm that can create hail that is 1 inch or greater in diameter or can create gusts of wind that are 58 miles per hour or greater to be severe.

Most modern shingles are created to withstand winds up to 90 miles per hour, but even the best ones will start to wear down over the years between all of the sun, rain, and possible hail. The best way to prevent roof damage and possible water damage is to make sure that your roof is in good shape. Do you know how old your roof is? If you built your home, you should know, but if you purchased it from someone else, the roof’s age should have been disclosed in the paperwork. In either case, you should have your roof inspected occasionally for any kind of damage. You can hire a professional, climb a ladder and do it yourself (be careful) or maybe grab a friend with a drone and have them do a few slow passes to look for damage. 

If you are suffering from storm water damage, make sure to contact the professionals at SERVPRO.

SERVPRO of Southeast El Paso/Butterfield offers flood remediation services in El Dorado West, El Paso, TX

7/30/2022 (Permalink)

Blog Summary: The flood damage restoration specialists at SERVPRO of Southeast El Paso/Butterfield are ready to help clean up and restore your property.

No one prays for natural disasters such as floods or storms, but they happen. While you don’t have control over when and how they strike, you can prepare and plan for how you intend to deal with the damage arising from the disaster. Unfortunately, cleaning up your property after a flood can seem like a daunting task. This is why you need a professional to assist in flood damage restoration.

If you need professional flood restoration services in El Dorado West, El Paso, TX and surrounding areas look no further than SERVPRO of Southeast, El Paso/Butterfield, a leading flood remediation company.

SERVPRO of Southeast El Paso/Butterfield is a locally owned and operated property damage restoration company that specializes in water damage restoration, mold remediation, and more. Their technicians are trained, knowledgeable, and equipped to help you recover from a flood quickly while minimizing financial impact.

How Do You Remediate After A Flooding Incident?

Safety first

It is important to prioritize safety when your El Paso, TX home gets hit by a flood. Although your immediate intuition may be to start cleaning the affected area to prevent damage, you need to stay away from potential hazards. The water may weaken the structure of your home and cause a collapse.

Call your insurance company

Once you have received permission from the police or fire department that you can access your time, one of the first things you want to do is inform your insurance company about the incident. Although most homeowners insurance policies do not cover natural disasters such as floods, you may be covered under the National Flood Insurance Program.

Either way, get in touch with your insurance agent about how you can file a claim to have some of, if not all of the costs of the damage covered.

Document your losses

If your homeowner's insurance policy covers floods, then the next thing you want to do is start collecting proof and evidence that may increase your chances of receiving the highest settlement possible. Ensure you take photos of damages, including the date and the time they occur. Other items you need to document include affected personal belongings, soaked furniture, and damp carpets.

Commence initial cleanup

Depending on the severity of the flood, flood remediation can take days and even weeks. In some cases, you may be able to start some initial cleanup before calling a professional. However, you need to make sure that you have proper protective gear to minimize exposure to potentially hazardous conditions.

Some of the initial flood cleanup tasks include removing mold from the surface and spraying wash when possible. You can also switch on fans or humidifiers to speed up the home drying process.

Inspect the wood subfloors

When your home is flooded, it is common for subfloors to have moisture trapped in them. If care is not taken and this moisture is allowed to remain there, it can lead to swelling and warping of the floor. You should consider replacing plywood or wood subfloors that are submerged under the flood water.

Work with an experienced flood remediation service in El Dorado West, El Paso, TX

Not everyone has the time or resources to handle the flood cleanup by themselves. Even if you decide to handle the initial flood damage yourself, you need to have professional help around the corner to take care of the complex aspects. 

The experienced flood restoration technicians at SERVPRO of Southeast El Paso/Butterfield are ready to come to your home any time of the day or night, providing you with the care that you need and deserve.

From handling minor leaks to major flood restoration services, you can count on SERVPRO of Southeast El Paso/Butterfield to prioritize your safety while ensuring that your home is restored to its pre-disaster condition. 

For quality and reliable flood restoration service, call (915) 234-2679.

Roof Issues After a Thunderstorm?

6/29/2022 (Permalink)

The thunderstorms down south are on another level compared to many areas of the United States. After a thunderstorm, you might be concerned about damage to your home and especially your roof. After a storm, here are some tips for inspecting your roof for water damage so you can get it fixed before the next storm.

Check For Leaks

The obvious way to know if you have roof damage is if there is water leaking into your home. Look along the seams where the wall meets the ceiling, corners of rooms, and in the attic for any kind of moisture or dampness. If you find any, you will know where to make repairs and can help to mitigate to prevent further damage.

Check Your Roof

If you don't see any internal damage, you should try to get up on your roof and check for any missing shingles, cracks, or other damages. Carefully go over each section to find any kind of wind or water damage. Make sure any seals around grates, vents, or windows are intact and have not weathered.

How To Use Your Garden Hose To Check

The most thorough test you can do for your roof to ensure there are no leaks is to test it out by simulating heavy rain conditions. With someone inside watching for leaks, pour water from the garden hose over sections of your roof to look for leaks. You can also do this to make sure your gutters are properly draining. This test will give you a firsthand look at how water is draining off your roof and let you know of any repairs that need to be made.

If you do find any damage to your home or roof, immediately contact your home insurance provider and make sure to document any damage with pictures so that you can get a claim submitted for repair costs. Our team is on standby 24/7 to help mitigate any issues. We also have a phenomenal construction team that can help with roof repairs!

How To Handle Flood Damage | SERVPRO of Southeast El Paso/Butterfield

2/10/2022 (Permalink)

When storms send floodwater into your El Paso home, you don't always know what to do. When is it safe to return to your house? Can you start the cleanup on your own? How you handle a flood will depend on the severity of the damage. It can be helpful to call about storm damage services right after the storm has left your area. You should also try to avoid doing the following:

1. Walking into Standing Water

Did you know that 6 inches of moving water can cause you to lose your footing? Because even shallow waters can be dangerous, you should avoid walking into any standing water. Your flooded home may be full of stagnant water, but you should still avoid going into it. If the electricity is on, the water could be charged. Stormwater could contain dangerous contaminants, too.

2. Waiting to Schedule a Cleanup

Do you want to try to tackle the water damage on your own? Unless you know how to effectively remove flooding and humidity from your house, you should turn to a professional. The sooner you can schedule your cleanup, the better it will be for your home. If you wait too long, you may have increased mold growth in your space.

3. Returning to Your Home Too Soon

While you want your life to return to normal, you need to make sure the flood water is completely gone before you return. Going home too soon can make it harder for the cleanup crew to properly remove excess humidity. The cleanup may require building materials to be replaced, which can leave your home dusty. If you wait until the entire process is finished, you can return to a more normal life right when you move back in.

Storm flood water may cause you to leave your home until the damage can be fixed. Taking the wrong steps after this type of flood can make the restoration process harder than it has to be, so remember what not to do.

Strange Smell After a Storm? | SERVPRO of Southeast El Paso/ Butterfield

11/3/2021 (Permalink)

The water damage from a natural disaster in your home often comes with odors and mold growth that can be hard to find. If you suspect you have mold but don't see any growth, we recommend finding an industrial hygienist who can find out what mold may or may not be in your home. Other measures you can take to help with the funk are below:

Air It Out

Open all doors and windows to allow air to circulate in your residence.  This should help dissipate any lingering smells that remain and will also facilitate the drying of the affected areas. 

Dry the Wet Areas 

You may install dehumidifiers to speed up the drying process.  Removing moisture from porous and absorbent surfaces such as carpet and upholstery can greatly reduce the chance of foul aromas remaining after the flood and can mitigate the appearance of mold. 

Deodorize Your Home 

There are natural methods that you can utilize to expedite the deodorizing process in your house.  Baking soda sprinkled into carpets or other absorbent surfaces can be vacuumed up, greatly with getting rid of foul odors.  On less porous surfaces, vinegar applied liberally can aid in combating persistent smells. 

Keep an Eye Out for Mold 

As with any area that has had prolonged exposure to moisture, mold growth can be a threat that, if not addressed immediately can become a huge problem.  It is imperative that proper steps are taken to ensure that mold and spores do not have the opportunity to spread in your home. 

Sewage

Sewage loss can lead to your home being contaminated by sewage contents when floodwater finds its way past your threshold.  This can leave behind an overpowering smell even after the moisture has been removed due to the bacteria in the water. These horrendous smells often cannot be removed by household cleaners and require the services of a professional flood restoration company. 

Eliminating odors can be a tricky thing, so give us a call at (915) 234-2679 and leave the restoration to us!

Three Things You Should Never Do After a Storm | SERVPRO of Southeast El Paso

10/27/2021 (Permalink)

When dealing with floodwater, many homeowners are tempted to put themselves or their families at risk in an effort to save their home or their possessions. This is usually not a good idea. These are three things you should not do after a flood. 

  1. Don't Stay in Your Home
    After a flood, there is not much you can do to prevent damage by staying. If you have time, you can place sandbags, move possessions to higher ground, board up windows and take other precautions, but once flooding is imminent, it is best to evacuate to a shelter. Attempting to remain in your home puts you at risk of drowning, electrocution, and contact with contaminants in the water. It also puts the emergency workers who will have to assist you if you get in trouble at risk. 
     
  2. Don't Rely on Do-It-Yourself Solutions
    You may be able to repair the water damage from a minor flood yourself, but when major flooding occurs, by the time it is safe to re-enter buildings, the damage is usually too severe for most do-it-yourself attempts to be successful. Have a plan in place to deal with the floodwater. Contact your insurance company. Don't count on being able to obtain equipment, such as generators, protective gear, and pumps, that you would need to attempt to dry out your property yourself. 
     
  3. Don't Walk or Drive Through Standing Water
    Downed power lines can electrify standing water, posing an electrocution risk. As little as six inches of water can damage your car and cause traction issues. Flood water poses significant risks to homeowners attempting to salvage their property after a flood. It is best to let your insurance company and restoration professionals take the lead and avoid putting yourself at risk, in most cases. 

Is Your Emergency Preparedness Kit Ready? | SERVPRO of Southeast El Paso/Butterfield

9/24/2021 (Permalink)

It is important to have “Stay” and “Go” Kits for your entire family to be prepared for a natural disaster. Gather essential items and store them in a safe area with easy access. Each family's kit may look different based on each family's needs. Make special allowances for pets, babies, and the elderly and update them as your family grows. 

“Stay” Kit: Place in a waterproof bin-

  • Food; Rotate non-perishable food
  • Manual can opener  
  • Water; one gallon per person, per day, for three days
  • First Aid Kit
  • Flashlight and Extra Batteries
  • Shelter(Plastic sheeting, duct-tape, Tent, Sleeping bag/ Blanket)
  • Phone Chargers
  • Emergency Weather Radio
  • Matches 
  • Fans that don't need electricity 
  • Entertainment that doesn't need electricity 

“Go” Kit: Place in Duffle bag or backpack

Walking or Driving? Make a Car Kit.

  • Food, Three-day supply
  • Manual can opener
  • Mess kit
  • Matches in plastic slide-lock bag
  • Water; one gallon per person, per day for three days
  • First Aid Kit
  • Sewing Kit
  • Swiss Army knife or folding pocket tools
  • Work gloves/Tools
  • Flashlight and Extra Batteries
  • Shelter (Plastic sheeting, duct-tape, tent, sleeping bag/ blanket)
  • Phone Chargers
  • Emergency Weather Radio
  • Maps, sealed in slide-lock plastic bags
  • Masks, gloves, hand sanitizer for the whole family

SERVPRO of  Southeast El Paso/Butterfield is a 24/7 365 disaster mitigation company. If your home or business suffers damage ranging from minor to severe we can be on-site within hours to help. Call us today for more information! 

Quick Tips for Storm Safety Anywhere You Go

8/2/2021 (Permalink)

Summers in El Paso it is extremely warm, and many people spend time outdoors. But when sudden storms pop up, staying safe is of paramount importance. Thunderstorms may come and go quickly, but while they are in the area, they can cause a concerning amount of damage.

While the safest place to be during a storm is at home, if a sudden storm pops up when you are away, here are some practical tips for safety.

Practical Tips for Staying Safe From Sudden Storms

Know your options for shelter. When you are made aware of a severe weather scenario and are safe at home, remaining there is the best thing you can do so you can wait out the storm. However, this is a luxury that will not always be present. If you are caught out in a storm, you can shelter in your car as long as you can pull over safely and cut off your engine.

Practice electrical safety. A lightning strike can hurt a structure in many ways, but the most common way is via a power surge. As the lightning travels through the home’s electrical system, the wires will become overwhelmed with charge and transfer that to anything plugged into an outlet. If you can, go through the area you are in and unplug everything before a storm. In general, it is best to also have surge protectors throughout your home and office.

Avoid direct contact with concrete. Concrete structures are so sturdy in part because of how they are built. As concrete is poured around the metal, it creates a great structure—but also causes concern if there is lightning nearby. The metal in concrete can disperse electricity if the building is struck by lightning, so avoid touching these surfaces directly if possible.

Stay indoors for at least 30 minutes. If you are out enjoying the day when a storm rolls in, make sure you are not rushing back out too soon and putting yourself in danger. Lightning strikes can travel tremendous distances, causing officials to urge people to stay inside for at least half an hour after the last clap of thunder.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

What NOT to Do After an El Paso House Flood

6/9/2021 (Permalink)

When dealing with floodwater, many homeowners are tempted to put themselves or their families at risk in an effort to save their home or their possessions. This is usually not a good idea. These are three things you should not do after a flood. 

  1. Don't Stay in Your Home
    After a flood, there is not much you can do to prevent damage by staying. If you have time, you can place sandbags, move possessions to higher ground, board up windows and take other precautions, but once flooding is imminent, it is best to evacuate to a shelter. Attempting to remain in your home puts you at risk of drowning, electrocution, and contact with contaminants in the water. It also puts the emergency workers who will have to assist you if you get in trouble at risk. 
     
  2. Don't Rely on Do-It-Yourself Solutions
    You may be able to repair the water damage from a minor flood yourself, but when major flooding occurs, by the time it is safe to re-enter buildings, the damage is usually too severe for most do-it-yourself attempts to be successful. Have a plan in place to deal with the floodwater. Contact your insurance company. Don't count on being able to obtain equipment, such as generators, protective gear, and pumps, that you would need to attempt to dry out your property yourself. 
     
  3. Don't Walk or Drive Through Standing Water
    Downed power lines can electrify standing water, posing an electrocution risk. As little as six inches of water can damage your car and cause traction issues. Flood water poses significant risks to homeowners attempting to salvage their property after a flood. It is best to let your insurance company and restoration professionals take the lead and avoid putting yourself at risk, in most cases. 

Stopping Storm Damage Before It Starts

2/3/2021 (Permalink)

Rain showers can lead to flooding conditions in Southeast El Paso. Follow our tips to help reduce any possible flooding to your home or business.

Watch for Pooling Water 

As it rains look for places around your property where water pools, and channel it away from buildings. Make sure gutters and downspouts are clear of debris and they are directing water as intended.

Maintain Sump Pump 

If you have a sump pump, check to be sure it is operational before water starts rising. Consider a back-up generator to ensure your pump works when you need it most. 

Raise Storage Goods 

Try to keep as few items as possible off the floor. Even small floods can cause large amounts of damage to your items. 

Shut Your Power

As rising water approaches the level of electrical outlets, you risk having a live current flow through all the water. Cut the power if you can safely do so without standing in water. Otherwise, evacuate and contact an electrician.

Consider Flood Insurance 

Homeowner's insurance will not cover floods; so it is recommended to purchase it separately. Flood insurance will provide you the means to respond to a catastrophic flooding event. 

Preparation is Key

Prepare in advance with a SERVPRO® Emergency Ready Profile® (ERP). Our convenient mobile app stores all your utility and emergency response information in one place, so you can access this information from your smartphone or computer.

When a flood happens, you need to act fast to dry out any wet items, particularly structural materials like walls and flooring. Call SERVPRO® of Southeast El Paso to extract water and make it “Like it never even happened.” 

Quick Tips for Storm Safety Anywhere You Go | SERVPRO® of Southeast El Paso/Butterfield

11/4/2020 (Permalink)

Fall time in El Paso is a great time to enjoy the great outdoors, but when sudden storms pop up, staying safe is of paramount importance. Thunderstorms may come and go quickly, but while they are in the area, they can cause flash flooding and a concerning amount of damage.

While the safest place to be during a storm is at home, if a sudden storm pops up when you are away, here are some practical tips for safety.

Practical Tips for Staying Safe From Sudden Storms

Know your options for shelter. When you are made aware of a severe weather scenario and are safely at home, remaining there is the best thing you can do so you can wait out the storm. However, this is a luxury that will not always be present. If you are caught out in a storm, you can shelter in your car as long as you can pull over safely and cut off your engine. Remember to park your vehicle on high ground when possible.

Practice electrical safety. A lightning strike can hurt a structure in many ways, but the most common way is via a power surge. As the lightning travels through the home’s electrical system, the wires will become overwhelmed with charge and transfer that to anything plugged into an outlet. If you can, go through the area you are in and unplug everything before a storm. In general, it is best to also have surge protectors throughout your home and office.

Avoid direct contact with concrete. Concrete structures are so sturdy in part because of how they are built. As concrete is poured around metal, it creates a great structure—but also causes a concern if there is lightning nearby. The metal in concrete can disperse electricity if the building is struck by lightning, so avoid touching these surfaces directly if possible.

Stay indoors for at least 30 minutes. If you are out enjoying the day when a storm rolls in, make sure you are not rushing back out too soon and putting yourself in danger. Lightning strikes can travel tremendous distances, causing officials to urge people to stay inside for at least half an hour after the last clap of thunder. 

If your home sustains damage due to a storm, you can count on us to help. Contact SERVPRO of Southeast El Paso/Butterfield to learn more about our storm restoration process.

Helping Make Water Damage "Like it never even happened."

10/28/2020 (Permalink)

Everything is bigger in Texas, and that includes it's storms! However, the first thing most people think of when they hear Texas is Hurricanes and the flooding that accompanies it. Flooding is a fear many of our residents worry about constantly, but SERVPRO of West El Paso is here to put our residents mind at ease. We are here to help and serve our community that we are proud to be a part of. SERVPRO of West E Paso is on call prepared to assist in any on your water damage needs 24/7. Our highly trained technicians are ready around the clock to quickly and properly restore your home or business. We use innovative inspection and extraction equipment to detect all of the water and remove it as quickly as possible. Our technicians will observe and document the drying process to ensure your property is back “Like it never even happened.”

WHAT TO DO AFTER FLOODING:

  • Remove items off of furniture such as lamps, and table top décor and wipe off excess water.
  • Mop up excess water on the floor.
  • Prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Open any doors and windows that you can to encourage air flow and help to prevent mold growth.
  • Remove colored rugs from wet carpeting.

WHAT NOT TO DO AFTER A FLOOD:

  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
  • Don't use your household vacuum to remove water.
  • Don't leave books, magazines or other colored items on wet carpet or floors.

Even though you may have removed all of the water, there may be moisture lurking within your floors, carpet and baseboards that you cannot see, and that’s where SERVPRO of West El Paso can help! 

How to Use Technology During a Natural Disaster

9/3/2020 (Permalink)

Technology can cause stress and sometimes is more of a burden than helpful. However, in the case of emergencies such as natural disasters, it can be extremely helpful for keeping you updated and letting friends and family know where you are. You more than likely already have the technology in your home to keep you and your family safe during a disaster, so follow these tips to use it effectively!

Remember, always be sure to keep portable charges ready in your emergency kit so you can always access your technology when you need it most.

Social Media for News

Using social media is a great way to get up-to-date news straight to your smartphone. Almost all local and national government has social media pages that are updated regularly, especially during a natural disaster. 

Mark Yourself Safe

Another way to use social media is to mark yourself safe. Facebook offers a feature called Safety Check that allows you to mark yourself safe if you are in the area of a dangerous situation. Marking yourself safe lets friends and family know that although you are in the area of disaster, you are safe. The Red Cross offers a similar feature called Safe & Well which is both an app and website where you can mark yourself as safe for friends and family. 

Use Online Storage

Services like Google Drive and DropBox are a great way to store personal information online in a safe manner. Keeping copies of identification cards, passports, insurance policies, medical records, and pet information is important if your documents get lost in a disaster or you forget them when you are evacuating. You can also access DropBox and Google drive on any computer or phone, just make sure you remember your password!

Create an Emergency READY Profile

SERVPRO® of Southeast El Paso / Butterfield  offers an Emergency Ready Profile or ERP for free. Creating an ERP will help prepare your property or business in the event of a disaster.  Creating this profile will help prevent interruption by having an immediate plan of action and setting SERVPRO® of  Southeast El Paso / Butterfield as your main point of contact in the case of an emergency. We will have all the information on file needed to make sure mitigation and restoration go smoothly. 

SERVPRO® of Southeast El Paso / Butterfield should be your first choice for any residential or commercial restoration due to our experience and 24/7/365 service. Contact us today if you are interested in signing up for an ERP or have questions or concerns about a recent property disaster. 

Quick Tips for Storm Safety Anywhere You Go | SERVPRO® of Southeast El Paso/Butterfield

7/16/2020 (Permalink)

lighting striking hillside during storm at night Have you been affected by a storm event? SERVPRO of Southeast El Paso/Butterfield is available 24/7 and ready to assist you with any storm damage.

Summertime is a great time to enjoy the great outdoors, but when sudden storms pop up, staying safe is of paramount importance. Thunderstorms may come and go quickly, but while they are in the area, they can cause a concerning amount of damage.

While the safest place to be during a storm is at home, if a sudden storm pops up when you are away, here are some practical tips for safety.

Practical Tips for Staying Safe From Sudden Storms

Know your options for shelter. When you are made aware of a severe weather scenario and are safely at home, remaining there is the best thing you can do so you can wait out the storm. However, this is a luxury that will not always be present. If you are caught out in a storm, you can shelter in your car as long as you can pull over safely and cut off your engine.

Practice electrical safety. A lightning strike can hurt a structure in many ways, but the most common way is via a power surge. As the lightning travels through the home’s electrical system, the wires will become overwhelmed with charge and transfer that to anything plugged into an outlet. If you can, go through the area you are in and unplug everything before a storm. In general, it is best to also have surge protectors throughout your home and office.

Avoid direct contact with concrete. Concrete structures are so sturdy in part because of how they are built. As concrete is poured around metal, it creates a great structure—but also causes a concern if there is lightning nearby. The metal in concrete can disperse electricity if the building is struck by lightning, so avoid touching these surfaces directly if possible.

Stay indoors for at least 30 minutes. If you are out enjoying the day when a storm rolls in, make sure you are not rushing back out too soon and putting yourself in danger. Lightning strikes can travel tremendous distances, causing officials to urge people to stay inside for at least half an hour after the last clap of thunder.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Preparing Ahead of Time for Severe Weather | SERVPRO® of Southeast El Paso/Butterfield

6/22/2020 (Permalink)

person on a white tablet using weather alert app If your home has been impacted by storm damage, SERVPRO of Southeast El Paso/Butterfield will respond quickly to assist in any repairs.

Though it is true that storms can be a routine occurrence, that does not mean that they are anything to be taken lightly. Any storm that has thunder and lightning also has the potential to cause severe damages in the way of hail, lightning strikes and high winds.

That is why it is vital to pay attention to weather forecasts and make sure you are prepared ahead of time. Understand what weather alerts mean, obtain emergency equipment and find a trustworthy way to receive weather updates so you can be certain you are ready.

Understand What Weather Alerts Mean

The issuing of weather alerts is something that officials do not take lightly, so it is something that everyone should take seriously by understanding how to react. When a thunderstorm watch is issued, the best thing to do is to stay alert and aware. A storm could develop but is not currently in the area. When it is upgraded to a thunderstorm warning is when you should seek shelter and tune into your weather radio for pertinent updates.

Obtain Emergency Equipment

It is always a good idea to make sure you have emergency equipment in your home, especially if you may find yourself in the path of severe weather. Flashlights, extra power sources, nonperishable food and plenty of water are all good things to keep, in addition to a first-aid kit. These should be stored wherever your home’s safest area is—generally a spot away from windows with few external walls.

Find a Trustworthy Way to Receive Weather Updates

Though our phones are our one-stop source for most pieces of news and weather, they are not the most reliable source during a storm. Because power can go out and cell reception can falter, a weather radio is a much more reliable choice for getting updates during severe weather. Make sure the model you use can be manually or battery-powered so you do not have to worry about any last-minute outages.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Our SERVPRO® of Southeast El Paso/Butterfield New Rapid Response Team Can Help You With Storm Damage In Your Property

2/10/2020 (Permalink)

SERVPRO® house logo with lighting bolts Let us make your storm damage "Like it never even happened."

Our SERVPRO® of Southeast El Paso/Butterfield Rapid Response Team Can Help You With Storm Damage In Your Property

Even though storm season is wrapping up, a nearby road overflow can cause significant issues in the ground levels of your property. Heavy rainfall results in sewer systems backing up and overflowing with contaminated Black Water. Due to the potentially harmful effects of Black Water, it is essential to hire a professional, qualified technician to help repair and restore your property safely. Indeed, many of your possessions can be salvaged by using professional cleaning equipment promptly.

Where there is Flood Damage in SERVPRO® of Southeast El Paso/Butterfield homes, the likelihood of contaminants being spread around the home is high. In the circumstances, it is not uncommon for our technicians to wear Hazmat suits to protect themselves from pathogens during the cleanup operation. We may also have to remove sections of drywall to clean in and behind walls, floors, and fittings. Left behind debris is not only odorous but have the potential to be harmful if not dealt with thoroughly.

For owners who find themselves in this position, it is only natural to immediately assume the worst, especially where personal possessions are concerned. Here at SERVPRO® of Southeast El Paso/Butterfield we always work with a restore over replace mentality. Unlike other providers, our services are geared toward salvaging as much as possible. We enable our technicians to achieve this by providing them with state-of-the-art cleaning equipment and technology.

We can assess items immediately on site to decide which possessions are salvageable and which need disposal. Generally speaking, porous materials absorb black water making them exceptionally difficult to clean; this could include your carpets or curtains. However, where they are valuable fabrics, we can send them to a specialized facility for mechanical cleaning using Esporta washing machines. These equipment are expensive because they are advanced. However, SERVPRO® of Southeast El Paso/Butterfield provides technicians with everything they need to restore items rather than replace them.

Floods are considerable emergencies which is why SERVPRO® of Southeast El Paso/Butterfield training involves a rapid-response unit as well as a 24-hour emergency call line. Our skilled specialists are local to the area and can reach you fast to help mitigate loss and reduce the risk of permanent damage.

In an emergency, contact SERVPRO® of Southeast El Paso/Butterfield at 915-234-2679 for immediate assistance.