Water damage experts explain how you can choose the ideal flood restoration company for you

9/16/2022 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield explains what you should inquire about when selecting the best flood damage restoration company.

Flood damage from burst pipes, overflowing toilets, roof leaks, mold, storm damage, and others can disrupt your life and leave you confused when it happens. However, when this happens, you need to act immediately and call a professional water restoration company for help.

There are several flood damage restoration services available. However, not all of them are of the same caliber, consistency, and validity.

The experts at SERVPRO® of Southeast El Paso/Butterfield, a full-service water restoration company in El Dorado East El Paso, TX, have outlined the following questions to answer when choosing the ideal water restoration company for your home or business.

1. Are their employees trained and licensed?

You want to work with a restoration company with experienced and trained experts. Water damage restoration is a technical task, and working with people who have done it successfully several times before ensures you get the same exceptional result.

The ideal water technician should also be licensed. Water technicians undergo several tests and trainings before being licensed. So, working with a licensed and certified company gives you the peace of mind that the person knows what they are doing. 

2. Do they have insurance and bonds?

Most flood damage restoration companies will have various liability insurance covering their work, including business insurance, workers' compensation, property insurers, flood insurance for structures, and other high value properties like cars that are insured.

All of these ensure you are protected if anything goes wrong during the job, like an equipment failure.

3. Do they have modern water damage restoration tools and processes? 

Like any other industry, the technology and procedures that flood damage restoration companies might use are constantly changing.

It is in your best interest to avail the services of restoration businesses that use the most up-to-date, tried-and-true remediation processes since they will be able to restore and save your property the fastest and most successfully.

Similarly, companies that employ the most recent technology will be able to provide the most comprehensive services. This reduces the amount of time it takes to get back to your home or business after water damage. 

4. Can they present a thorough plan for damage repair?

Getting your house back in good, safe form after a water emergency necessitates having a well-thought-out plan of action for all repairs and future issues like mold growth.

A reliable and knowledgeable water damage restoration company will also provide you with a thorough, accurate assessment of the damage to your property, a list of the repairs that must be made, and an estimate of the cost so you can decide how to proceed.

5. Do they offer supplemental services?

Top water damage restoration companies frequently provide extra services in addition to conventional cleanup and restoration. The water damage company you choose should offer services like mold removal, fire damage repair, and property board up and rebuild, amongst others. Otherwise, you may need to hire another expert to handle those, which will cost you more.

6. Can they help with your insurance claim?

Ideally, you will have insurance coverage that will cover flood damage. Even with a strong case, navigating the claims process may be challenging and time-consuming, especially if it's your first time.

Most top flood restoration services have been working with the insurance industry for some time and can help you through the initial steps of the claims process or even speed up the processing of your claim.

Professional water damage restoration in El Dorado, East El Paso, TX

SERVPRO of Southeast El Paso/Butterfield is the company you want to work with when faced with a flood damage situation. They have a team of experienced and certified technicians to provide the exceptional damage restoration services you need. They also have state-of-the-art tools and will work around the clock to get rid of all signs of the flood and restore your home. 

SERVPRO of Southeast El Paso/Butterfield is insured and bonded. They can also help you with your insurance claim to make the restoration issue-free.

Do you need expert flood restoration services? Contact SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to get a free quote.