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The benefits of hiring a water removal expert versus doing it yourself.

11/30/2022 (Permalink)

SERVPRO® of Southeast El Paso/Butterfield outlines the pros of working with a water damage restoration expert instead of doing it on your own.

As a property owner, it might seem cheaper to handle water damage issues yourself than hire a professional. After all, it just requires getting rid of the water, right? But water damage restoration involves much more, and hiring a water removal company can save you a lot of money in the long run.

The team at SERVPRO, a full-service water damage restoration company in the El Paso area, has outlined the following benefits of hiring a restoration specialist instead of going the DIY route when dealing with water damage:

1. Quick reaction and restoration

Water damage incidents can leave you disoriented. You'll need time to get yourself back and ensure everyone is safe before getting on with the restoration. Unfortunately, the effects of the water on your property only get worse every minute you wait. Quick restoration is necessary, and a water removal professional can help you achieve that.

After receiving your initial call, most water damage restoration specialists will respond within 2 to 4 hours to assist in containing the damage and halting its progression.

These professionals also have specialized tools and extensive experience, so the restoration process will be faster than if you do it yourself.

2. Access to Professional-Grade Tools

Water damage restoration professionals use various cutting-edge tools to ensure that all extra water has been removed from a property.

Shop vacuums, air movers, and dehumidifiers are part of the sophisticated drying tools a reputable restoration company would have.

Air movers enhance evaporation, which aids in the drying process, and can reduce indoor humidity to a manageable level. On the other hand, dehumidifiers are used to eliminate water from the air, building materials, and belongings.

You most likely don't have any of these tools to do the job effectively, and buying them would cost you more than hiring a professional.

3. Identifying water leak sources

Sometimes it can be challenging to locate the source of water damage yourself. People often neglect the possibility of multiple causes for water leaks and just address the most obvious ones. However, this can be dangerous, as concealed sources of minor leaks through a wall or ceiling can cause massive damage to your property's structure.

Water removal professionals like SERVPRO of Metairie have modern tools to find water damage before it's too late. Their knowledge can be pretty helpful in swiftly locating the origins of water leaks and fixing them to protect your property.

4. Attention to detail

Water damage restoration requires attention to detail to ensure every drop of water has been dried up. This is often not the case if you go the DIY route. You may not have the patience to do the job as meticulously as a professional would, and even if you do, you may not know whether there's still moisture soaked into the structures.

On the other hand, water removal professionals are trained and certified and would give the job the attention it needs. They are also experienced in finding and eliminating any moisture on the property.

Get Professional water damage restoration services in El Paso, TX.

SERVPRO® of Southeast El Paso/Butterfield offers professional water damage restoration to residents and businesses in Texas. Their team is equipped with the knowledge and modern tools required to complete the restoration swiftly and effectively.

They don't just clean and move on. They handle every part of the restoration with great care to ensure no moisture is left behind. The team can also help with mold remediation and insurance claims.

SERVPRO of Southeast El Paso/Butterfield outlines the steps to mitigate storm damage.

11/30/2022 (Permalink)

Hurricanes and storms come with various extreme weather phenomena like high winds, storm surges, waterborne debris, Tornadoes, and more. Except for tornadoes, it is possible to design a structure to withstand the extreme conditions associated with storms and hurricanes.

Hurricane and storm mitigation can help safeguard your family and keep them from wreaking havoc on your home.

The professionals at SERVPRO of Southeast El Paso/Butterfield, a leading water damage repair company in the El Paso area, have put together this guide to help homeowners mitigate the impact of storms and hurricanes.

Hurricane and Storm Preparedness Plan

When a hurricane is approaching an area, you usually have some time to take precautionary measures before the storm arrives. 

Here are some steps you can take to mitigate storms and hurricanes:

  • Protect Your Doors and windows

Cover all exposed windows and glass surfaces with storm shutters, such as glass doors and skylights. You can find several types of shutters at your local construction supply stores or make your own shutters out of plywood.

Severe winds can also damage garage doors and double-entry doors. Consider installing reinforcing girts and strengthening the wheel tracks to improve the safety of your garage. You can also fortify double-entry doors by using sliding bolts, heavy-duty deadbolts, or longer hinge attachments on the door and frame.

  • Follow The Guidelines For Cutting Down Trees

During strong winds, trees can fall and damage structures like power lines. Therefore, large trees and bushes should be pruned to prevent such occurrences. If a power outage occurs, maintain a safe distance, avoid stepping or jumping over the power lines, and avoid touching anything in direct contact with the downed power line.

  • Protect wall hangings and outdoor items

Ensure your wall decorations are secure. Bring in any art hung outside and elevate it off the floor.

All outdoor patio furniture, bikes, potted plants, and toys should also be brought inside. Secure any outdoor sculpture with a blanket or burlap and fasten it with rope if required.

  • Keep Critical Documents In A Safe Place

Important documents like birth certificates, legal papers, financial papers, marriage licenses, insurance policy documents, and valuables like jewelry, should all be kept safely in a deposit box or bolted safe in your closet.

  • Reinforce Your Roof

Some roof types are more prone to storm damage than others. A roofing professional can advise you on whether or not adding reinforcement bracing is a wise idea. You can also have hurricane straps installed on your roof.

  • Make Sure Your Yard Is Clean

Remove anything that can blow around and cause damage to your home during a storm. Bike racks, yard furniture, gardening equipment, roof shingles, grills, propane tanks, and construction materials should be moved inside or under cover. In high-wind situations, these items can be picked up and smashed into your home.

  • Gather supplies

You may require food and other supplies to keep your and your family healthy and safe during and after a hurricane. It’s essential to be prepared and stock up on anything you may require right now. Ensure you have food, medical supplies, a flashlight, and others.

  • Double-check your insurance coverage

Most basic homeowners' insurance covers hurricane and storm damage. However, it's a good idea to double-check. If your home is insured, keep a list of your most essential properties or videotape your home to visually capture your belongings to aid in the claims process.

Get Professional Hurricane and Storm Damage Services

While there’s a lot you can do to mitigate storm and hurricane damage, your home can still suffer some level of damage. What you do when this happens can help limit the level of damage you experience.

SERVPRO of Southeast El Paso/Butterfield is a leading hurricane and storm mitigation and restoration company in Metairie. They have years of experience helping homeowners prepare for hurricanes to prevent damage and providing storm damage restoration services for those affected.

They’ll help you clean your home or office to get things back to normal as quickly as possible. Their team of technicians is highly experienced and available 24/7 for emergencies.

Water restoration experts reveal the different categories and classes of water damage and what to be aware of.

11/30/2022 (Permalink)

One of the most common causes of damage in a commercial or residential building is water. Water damage claims are the second most common insurance claim, according to the Insurance Services Office.

When it comes to water damage, there are a variety of causes and a wide range of damage from minor or major that can affect a home ro business. Knowing the classes and categories of water damage as categorized by the IICRC will help a homeowner or business owner prepare for the water damage restoration process.

SERVPRO of Metairie, a professional water damage restoration company, shares the different classes and categories of water damage that may affect a home or business space.

Water Damage Classifications

Class 1

This is the least severe water damage class and the easiest and least costly to remediate. Class 1 water damage applies if only a part of a room is affected, or if bigger areas with materials like rugs have absorbed only a small amount of moisture, the water is Category 1 or clean water, and there is minimal water absorption into construction materials.

Prolonged exposure to moisture can harm the home’s structure, thus it requires immediate water removal services to ensure damage does not progress to class 2 or 3 water damage.

Class 2

Class 2 Water damage causes more devastation as it means there is water absorption in construction materials up the wall less than two feet. It leaves moisture in the flooring, cushioning, and carpeting that affects the entire room or area.

Materials like plywood, boards, VCT, and other structural elements will retain moisture, posing a risk of long-term damage to your property.

Class 2 water damage will quickly turn to class 3 or 4 if not swiftly mitigated. The potential for microbial growth is elevated with class 2 water damage further increasing the need to act quickly and engage a professional water damage restoration service.

Class 3

Class 3 water damage most often originates from an overhead source such as a roof leak, burst pipe in the ceiling, or water from the room above yours (if it's a multi-story building). You have class 3 water damage when the walls, ceiling, insulation, and subfloor are all affected. 

There is a high probability of microbial growth setting in if water removal and restoration services aren’t engaged immediately.

Class 4

Class four is the most destructive of all. You have class 4 water damage when materials with low permeance, like concrete, hardwood, and plaster, are moist.

It typically requires more effort to dry and more intensive water removal techniques.

Categories of Water Damage

The category of water damage is based on the type of water that caused the harm.

Category 1 Water Damage

This type of water damage is caused by water from clean sources like a tap, faucet, water heater, rainfall, melting snow, and others.

While it may not seem dangerous, it can become contaminated and cause massive harm if left untreated for too long.

Category 2 Water Damage

Also known as "gray water damage," this level of water damage is caused by water that’s unsanitary as it may be contaminated with chemicals and harmful bacteria.

It can be from a leaking pipe, an overflowing washing machine, dishwasher, or a toilet bowl with no feces.

Category 2 requires immediate attention as it poses a major risk to your property and can be harmful if touched or ingested.

Category 3 Water Damage

Category 3 water damage is caused by water that is extremely filthy, and contains toxins, and disease-causing germs that are extremely harmful to humans and pets.

The water can be due to sewer blockage, flooding from rivers, water from the toilet with feces, stagnant water left for a long time, or severe weather events causing flood damage such as a hurricane.

Category 3 water removal requires the sanitization and disinfection of the salvageable contents and structure of your home after water damage mitigation and cleanup to prevent mold growth and the need for mold remediation. Category 3 water should not be dealt with as a DIY project. 

What Should You Do?

It’s important to act promptly when your home is impacted by any class or category of water damage. Consider hiring a water damage restoration expert like SERVPRO of Southeast El Paso/Butterfield to help you handle the situation and mitigate the water damage to your home or business.

Water damage restoration is a specialized service that requires expertise and experience. The water restoration professionals at SERVPRO have the requisite training, knowledge, certifications, and equipment to remediate water damage, clean your space, restore the property to preloss condition, and help ensure your property does not experience secondary damage such as mold growth.

Commercial Vehicle Water Damage

11/30/2022 (Permalink)

After a long day on the road, one of your employees or yourself may leave the sunroof or window open. Depending on what weather is outside there is a chance your Metairie business’s commercial vehicle may actually have water damage! Especially in the South, mildew and mold can happen when it's hot and muggy outside and the inside of the commercial vehicle is wet.

SERVPRO of Southeast El Paso/Butterfield has dealt with maybe water damage claims inside the home, commercial buildings, and commercial vehicles. We always ensure proper deodorization, drying, and getting rid of staining.

Commercial damages? Call the experts at SERVPRO!

11/30/2022 (Permalink)

Flooding and water damage events at any commercial property are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. 

Here are some reasons why SERVPRO of Southeast El Paso/Butterfield is right for your commercial cleanup. 

  1. We're here to help 24 hours a day, seven days a week with water, fire, storm, and viral damages.
  1. We’ll inspect the damaged area. Our technicians promptly arrive on-site and inspect the property thoroughly to ensure all sources of damage have been identified.
  1. We’ll perform all the work. Because you have a business to operate, our expertly trained technicians will provide the highest level of services.
  1. We'll consult with your agent and adjuster after we've stabilized your environment and explain our recommendations for the restoration, mitigation, and cleaning process.
  1. We’ll be here throughout that process to ensure your property has been fully restored

Commercial damages? Call the experts at SERVPRO!

11/30/2022 (Permalink)

Flooding and water damage events at any commercial property are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. 

Here are some reasons why SERVPRO of Southeast El Paso/Butterfield is right for your commercial cleanup. 

  1. We're here to help 24 hours a day, seven days a week with water, fire, storm, and viral damages.
  1. We’ll inspect the damaged area. Our technicians promptly arrive on-site and inspect the property thoroughly to ensure all sources of damage have been identified.
  1. We’ll perform all the work. Because you have a business to operate, our expertly trained technicians will provide the highest level of services.
  1. We'll consult with your agent and adjuster after we've stabilized your environment and explain our recommendations for the restoration, mitigation, and cleaning process.
  1. We’ll be here throughout that process to ensure your property has been fully restored

SERVPRO of Southeast El Paso/Butterfield explains how mold inspection differs from mold remediation

11/14/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield outlines the differences between mold inspection versus mold remediation.

Mold spores can spread throughout your house in less than 72 hours, endangering the health of your family and causing damage to your property. Another thing about mold is that it can hide in difficult-to-see areas, so you may not even know you have had a mold problem for a long time.

After discovering mold in your property, the best course of action is to contact a professional to handle the situation immediately.

SERVPRO of Southeast El Paso/Butterfield is a full-service mold removal and restoration company in El Dorado East and El Paso, TX. Their team has outlined the difference between mold inspection and mold remediation to help property owners understand the mold removal process.

What is mold inspection?

A mold inspection focuses on identifying whether water damage within the house contributes to a mold issue. There is mold content in almost every property; it is through inspection that you discover the cause of the mold, the type, and how it can be removed.

Simply put, "a mold inspection is when someone examines for mold growth in a property." No specific equipment is required for the inspection besides a bright flashlight and tools occasionally required to enter restricted locations. Some mold inspectors use a moisture meter to identify wet areas and a camera to record the damages.

During a typical mold inspection, the inspector will inform the property owner about any spots where they found mold and any places where there have previously been moisture issues or water damage.

At the end of the inspection, the expert will take samples of the mold found in the property for testing. This provides insight into the type of mold in the property, whether it's dangerous and how it can be removed safely.

What is mold remediation?

Mold remediation involves the removal, cleansing, and disinfection of mold-contaminated places on the property. The remediation process works to completely eradicate the mold while preventing further growth using specialized tools and techniques.

Different situations typically call for different solutions. However, the standard mold mitigation process may involve mol testing, demolition, removal, containment, sanitizing, and cleaning.

A mold remediation company will first seal off the affected areas after stopping the water source to stop the spread of mold spores around the house. They'll seal any windows or other openings to isolate the area. Then, they'll cover the affected areas with plastic sheeting to further safeguard against them. Next, they'll spray impacted areas to eliminate mold spores contaminating the air. This procedure stops any dust that may contain spores from spreading.

Next, they'll remove damaged materials and clean up and dry the affected areas before repairing any damages.

Differences between mold inspection and mold mitigation

Mold inspection and remediation are different stages of the mold removal process. The essence of a mold inspection is to determine if there's mold in a property and the exact places the molds are. Mold inspection also provides insight into the type of mold on a property.

On the other hand, mold remediation involves removing any mold found during the mold inspection process. The goal of remediation is to eliminate the mold to protect the property.

Get professional mold removal services in El Dorado East and El Paso, TX.

SERVPRO® of Southeast El Paso/Butterfield offers professional mold removal in El Dorado East and El Paso, TX. They have a team of trained and certified professionals who can rid your property of any mold.

They'll start with a mold inspection to identify areas with mold around the property before continuing with the remediation process. Hiring SERVPRO of Southeast El Paso/Butterfield for mold removal is the surest way to keep your home or business safe and eliminate all molds.

Their team is available 24/7 to provide expert mold remediation services when you need them.

Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to get started.

SERVPRO of Southeast El Paso/Butterfield outlines the factors that affect the pricing of water damage restoration services

11/14/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield outlines the factors influencing the amount you pay for water damage restoration services.

Water damage is an ever-present risk in homes and businesses, and it’s essential to act fast if you ever experience water damage. Even minor water damage will undoubtedly worsen over time if left unattended and can result in severe issues, including damaged walls, warped floors, and mold growth.

Water damage restoration is quite challenging, and hiring a professional is always best. However, some property owners tend to go the DIY path because they think hiring water damage restoration professionals will cost them too much.

But is that really the case? The restoration professionals at SERVPRO of Southeast El Paso/Butterfield have outlined the top factors affecting water damage restoration costs.

1. The size of the affected area

The length of time it takes to remediate water damage increases with the size of the affected area. Although having a water-damaged bedroom is annoying, it will be less expensive to repair than the entire first floor of a house.

The amount of drying and cleaning required will increase with the size of the affected area.

2. The category of water

There are different categories of water damage that have to do with the cleanliness of the water. 

Category 1 water is quite clean and originates from hygienic sources. It might come from a water pipe, a faucet, or a toilet tank. This water category is not infected and can be cleaned and dried.

Category 2 water damage includes water from the dishwasher or washing machine overflow. This water damage category is dirty and can contain bacteria if left alone for some time. It will take longer to restore category 2 water damage compared to category 1.

Category 3 water is water that has been tainted by sewage or microorganisms. This category of water damage can be from sewage backup or flood, and cleaning it up will take more time.

3. The amount of water 

While they may be connected, the amount of water and the size of the water damage is not the same thing. A small drop from an upstairs shower that has gone undiscovered for years could be a severe mold problem or a safety hazard in the property, whereas an inch of water from a broken sink pipe on the first level might be simple to clean up.

However, the more water you have, the more likely it is to spread. Large-scale leaks can result in more severe and expensive damage that will require a lot of manpower and resources to clean.

4. Duration of the water damage

It’s widely known that water damage gets worse every minute it’s left unattended. The longer the water stays on any part of your property, the more damage it will cause, and the more time and effort will be required to restore the affected area. Porous materials like drywalls, wood, and fabric would be non-restorable when left in water for long.

Mold can start to grow in a water-damaged area within 24 hours, which will add to your restoration cost.

Get fast and reliable water damage restoration services in East El Paso, TX.

SERVPRO® of Southeast El Paso/Butterfield is a leading water damage restoration company in East El Paso, TX. They have a team of trained and IICRC-certified water damage restoration specialists that can quickly restore your property to its preloss state. 

The services from SERVPRO of Southeast El Paso/Butterfield are affordable and effective. Their team will come to your place, quickly assess the level of damage, give you a pocket-friendly quote and then provide effective restoration services.

When you hire SERVPRO of Southeast El Paso/Butterfield, you can be sure that the job will be done quickly and efficiently without issues.

Call them at (915) 234-2679 for a free quote.

SERVPRO of Southeast El Paso/Butterfield outlines the common causes of fire outbreaks in winter

11/14/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield explains how to prevent fire outbreaks in winter.

Although the hot summer season is often known for fire outbreaks, winter also comes with the risk of fire outbreaks for homes and businesses.

The number of fire incidents reported in winter is always problematic, and most resulting in massive property damages and even death. With winter fast approaching, learning about the common seasonal hazards and restoration tips will help keep yourself and your property safe.

The team at SERVPRO of Southeast El Paso/Butterfield has outlined five common causes of fire outbreaks in winter and what you can do about them. 

1. Indoor cooking

Cooking is a major cause of house fires and injuries throughout the year. People cook inside more often in winter than any other season, and incidents like leaving the food unattended for long, placing combustible items close to the stove, and malfunctioning appliances can cause a fire outbreak.

Prevention is essential to secure your property. Firstly, never leave the kitchen for too long when cooking. Also, keep combustible items such as paper goods, potholders, towels, and other household items away from the stove.

2. Heaters 

The cold winter weather forces most people to use mobile heaters in spaces that may not be well-insulated and/or chilly. However, when these heaters are placed too close to combustible items, it could cause a fire outbreak.

You should always be aware of the items around when placing a heater. Always leave ample space between the appliance and any combustible item.

3. Christmas trees

While having lots of Christmas lights can make your home more festive, it’s essential to ensure they are installed correctly. The electrical elements in Christmas lights (whether fake or real) can cause fire outbreaks that can damage your property and put you at risk.

Real Christmas trees also become combustible when their needles become dry. So, ensure to water your tree daily to prevent the needles from drying, and take them out once dried.

Also, keep the Christmas tree from heat sources like fireplaces, radiators, and heat vents.

4. Candles

Many people frequently use scented candles to liven up the atmosphere in their homes when the perfume of fresh air is absent. Between 2012 and 2016, there were reportedly 8,200 candle fires, with December being the most common month for them to happen.

Eleven percent (11%) of the candle fires in homes were caused by people falling asleep. Similarly, combustible material was either left around or too close to the candle in three of every five candle fires in homes. Candles should be kept at least three feet away from anything that could catch fire, such as your Christmas tree and/or decorations, curtains, blankets, etc.

5. Smoking

Smoking is amongst the top five causes of fire outbreaks in the United States, with fire outbreaks from smoking killing about 500 people annually.

The winter cold makes smoking more appealing and more so indoor smoking. But, smoking inside the house is never a good idea as the cigarette, lighter, and matches can all cause fire outbreaks that will damage your home.

Always smoke outside, far from any combustible item, and properly put off the cigarette once done.

What should you do?

While the aforementioned tips will help you prevent winter fires, fire incidents can still happen, and it’s essential to act fast if it does. Once the fire is put off, call in a fire damage restoration service to help restore your property to a habitable state.

Get professional fire damage restoration in Montwood, El Paso, TX. 

SERVPRO® of Southeast El Paso/Butterfield is the company you can trust when it comes to fire damage restoration in Montwood, El Paso, TX. They have a track record of helping homeowners and businesses quickly restore their space and move on with their lives.

Their team of IICRC-certified fire specialists is available around the clock to provide the help you need. They’ll clear out any smoke, soot, and water damage and clean your property to eliminate signs of fire.

Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to learn how they can help you to handle seasonal hazards and restoration.

Do You Know the Various Classes of Water Damage?

10/28/2022 (Permalink)

Were you aware that there is more than 1 type of water damage?  Did you know that some types of water damage require different steps to clean and sanitize others?  Here is a brief overview of the different types of damage and cleaning required.

Category 1 - Clean Water

This class of water damage is caused by clean and sanitary water, contains no contaminants at the source, and offers no significant health concerns to you or your family. However, clean water can be easily contaminated when it has left its source for an extended length of time. So it’s important to deal with it swiftly.

Category 2 - Gray Water

This class of water damage is caused by a high level of contaminated water that’s unsafe for you or your family to touch or consume. This can be due to overflow water from an appliance, aquarium, toilet, or waterbed.

Gray water, like clean water, will go bad and smell bad after a long time. It should be fixed as soon as possible.

Category 3 - Black Water

This third category is caused by black water that is severely contaminated and potentially harmful to you and your family. It can be water from sewage, water containing germs, viruses, and poisonous organic compounds.

Blackwater, unlike the first two categories, will have a terrible odor and will almost certainly contain toxic or other hazardous substances. When faced with it, it’s most critical to call a water damage restoration company immediately.

No matter what kind of water damage you have, the professionals at SERVPRO of West El Paso have the equipment and skills to handle the job.  Contact us today with any of your water damage needs or questions.